our rental policies
Moderate: Full refund within limited period
- Cleaning fees are always refunded if the reservation is cancelled before check-in.
- The Airbnb service fee is refundable, up to 3 times per year, within 48 hours of booking. Separately, if a guest cancels a reservation that overlaps with any part of an existing reservation, we won’t refund the Airbnb service fee if they decide to cancel.
- Accommodation fees (the total nightly rate you’re charged) are refundable in certain circumstances as outlined below.
- If there is a complaint from either party, notice must be given to Airbnb within 24 hours of check-in.
- Airbnb will mediate when necessary, and has the final say in all disputes.
- A reservation is officially cancelled when the guest clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Your Trips > Change or Cancel.
- Cancellation policies may be superseded by the Guest Refund Policy, extenuating circumstances, or cancellations by Airbnb for any other reason permitted under the Terms of Service. Please review these exceptions.
other policies for Cardigan suites
- Cardigan Suites does not allow pets in any of our suites.Our pet lives on property - Small hypoallergenic maltese-poodle.
- No smoking
- No parties or events
- Not suitable for infants (Under 2 years)
- Check-in time is 3PM - 10PM